At Greatchip, product development never really stops. Every month, around 10 new luggage and travel products are introduced to our collection — bringing new designs, new materials, new functions, and more possibilities for our global customers.
But creating new products is only the first step. For us, making sure our team truly understands every new product is just as important. That is why Greatchip regularly organizes new product training sessions for our sales and business teams.
01. Around 10 New Products Every Month
The luggage market is constantly changing. New materials, new colors, new structures and new functions are creating more possibilities for brands and buyers. To keep up with these changes, Greatchip continues to develop new products every month, with around 10 new designs launched on average.
From carry-on luggage and checked luggage to front-opening designs, expandable cases and functional travel products, our new collections are developed with different customer needs and market trends in mind. For our customers, this means more choices when looking for the next product to add to their collection. For our team, it means there is always something new to learn.
02. A New Product Is More Than a New Appearance
During the training sessions, our sales team does more than simply look at the products. They learn about the materials, structure, functions, accessories, production process and key selling points behind each new design.
What makes this material different?
How does the expandable structure work?
What is the advantage of this wheel system?
Which market or customer profile could this product be suitable for?
What customization options are available?
The more questions we ask, the better we understand the product. And the better we understand the product, the more professionally we can communicate with our customers.
03. Better Knowledge, Better Service
For a B2B customer, choosing a luggage supplier is not simply about receiving a product catalog. Customers may need help comparing materials, selecting functions, understanding customization options, or finding a product that fits a particular market. That is where product knowledge makes a difference.
Our goal is simple:
Don't just sell a product. Understand it.
